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⦁ Returns on returnable purchases must be made within 7 business days of purchase.
⦁ Customers are responsible for paying shipping on all returned items.
⦁ A 10% restocking fee will be charged to the customer for all returned items.
⦁ Items must be new and not used in original box. If the goods cannot be sold in new condition a refund cannot be issued.
⦁ Item must be shipped back in original packaging and package properly to prevent damage. If not, additional charges may apply.
⦁ To request the return of a returnable item, e-mail a copy of your online receipt with a reason of return to info@spider360.com. An RMA-# will be given and a ship back address.
⦁ Shipping charges are non-refundable.
⦁ RMA # (Return Merchandise Authorization) Must Be Visible On The Returning Package Or It Will Be Refused AND sent back to the customer at the customer’s expense.
⦁ Dart sets
If you have questions about about our return and refund policy, please feel free to email us at info@spider360.com.